Privacy Policy

Introduction

Welcome to Solisma ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using Solisma, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

Information We Collect

1. Account Information

When you create an account, we collect:

• Email address - Used for account authentication and communication
• User ID - A unique identifier assigned to your account by Firebase Authentication

2. Device Information

We automatically collect:

• Device ID - A unique identifier for your device, used for managing free trial readings and preventing abuse
• Platform - Whether you're using iOS or Android
• FCM Token - For sending push notifications about your readings and purchases

3. Birth Information (Optional)

For personalized features, you may optionally provide:

• Birth date
• Birth time
• Birth place

This information is used solely to enhance the personalization of your readings and insights, and is not shared with third parties.

4. Usage Data

We collect information about how you use the App:

• Reading history - Records of readings you have requested
• Questions asked - The questions you submit for readings
• Session selections - The selections made during your reading sessions
• Journey progress - Your cycle progress, categories explored, and vibration patterns within the journey system
• Language preference - Your preferred language (English or Turkish)

5. Purchase Information

When you make in-app purchases, we collect:

• Transaction IDs - To verify and track purchases
• Subscription plan - Your active subscription tier
• Purchase date

Note: Payment processing is handled entirely by Apple App Store. We do not collect or store credit card numbers, bank account details, or other financial information.

How We Use Your Information

We use the collected information for the following purposes:

• Provide Services - To deliver personalized readings, self-discovery features, and other app functionality
• Account Management - To create and maintain your account, manage subscriptions, and track reading allowances
• Push Notifications - To notify you when readings are ready, purchases are confirmed, or subscriptions are updated
• Improve the App - To analyze usage patterns and improve our services
• Prevent Fraud - To prevent abuse of free trial readings and protect against fraudulent activity
• Customer Support - To respond to your inquiries and provide assistance

Third-Party Services

We use the following third-party services that may collect information:

Firebase (Google)

• Firebase Authentication - For user account management
• Cloud Firestore - For storing user data and readings
• Firebase Analytics - For understanding app usage patterns
• Firebase Crashlytics - For identifying and fixing app crashes
• Firebase Cloud Messaging - For push notifications

Google's privacy policy: https://policies.google.com/privacy

OpenAI / Google Gemini

We use AI services to generate reading interpretations. Your questions and session inputs are sent to these services to generate personalized insights. These services process data according to their own privacy policies:

• OpenAI: https://openai.com/privacy
• Google: https://policies.google.com/privacy

GeoNames

For birthplace autocomplete in personalization features. Only the search query (city name) is sent.

AdMob (Google)

We may display advertisements in the free version of the app. AdMob may collect device information for ad personalization.

Apple App Store

For processing in-app purchases and subscriptions. Apple's privacy policy: https://www.apple.com/legal/privacy

Data Retention

We retain your data for as long as your account is active or as needed to provide you services:

• Account data - Retained until you delete your account
• Reading history - Retained until you delete your account
• Purchase records - Retained for legal and accounting purposes
• Device information - Retained to manage free trial readings across devices

Data Security

We implement appropriate security measures to protect your personal information:

• All data transmission is encrypted using HTTPS/TLS
• Authentication tokens are securely managed by Firebase
• Database access is restricted through security rules
• We do not store payment information directly

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of the personal data we hold about you.

Correction

You can update your account information within the app or request corrections to your data.

Deletion

You can request deletion of your account and associated data. To delete your account:

1. Open the Solisma app
2. Go to Profile / Settings
3. Select "Delete Account"

Alternatively, contact us at tarotumusa@hotmail.com to request data deletion.

Withdraw Consent

You can withdraw consent for push notifications through your device settings.

Children's Privacy

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place when transferring data internationally, including standard contractual clauses and reliance on adequacy decisions where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending a push notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

Additional Information for EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area:

• Legal Basis: We process your data based on your consent (account creation) and our legitimate interests (fraud prevention, service improvement)
• Data Protection Authority: You have the right to lodge a complaint with your local data protection authority
• Right to Object: You can object to processing based on legitimate interests

Additional Information for California Users (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: You can request information about the categories and specific pieces of personal information we've collected
• Right to Delete: You can request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Do Not Sell: We do not sell your personal information to third parties

To exercise these rights, contact us at tarotumusa@hotmail.com.